Unable to download application after sending an application link email using BlackBerry App World from a browser on a computer

After sending an application link email the download or purchase option is not available as shown in the following image:

Environment

• BlackBerry App World™ storefront
• BlackBerry® smartphone

Cause

The application is not available for your BlackBerry smartphone or wireless carrier provider

 

Resolution

Select Get Details before sending the link to your BlackBerry smartphone to confirm that the application is available for your BlackBerry smartphone as well as supported by your wireless service provider.

Cheers, BbugMy Admin

Push and email notifications are received for the same item, or no notification is received when using Facebook® for BlackBerry® smartphones

When using Facebook for BlackBerry 1.8 or 1.9,  either no notifications are received for wall post, comments, messages, tags, etc., or push notifications and email notifications are received for the same item on the BlackBerry smartphone.




Facebook for BlackBerry smarphones 1.8 and 1.9 have the ability to use push technology to receive notifications from the Facebook website. When configured incorrectly, it could cause push notifications and email notifications to be received for the same item or even no notifications at all.

Resolution

To enable push notifications and disable all other notification:

1. Open Facebook for BlackBerry smartphones
2. Press the BlackBerry key and select Options from the menu.
3. Scroll down to the Facebook notifications section, and select the Facebook notifications checkbox if not checked
4. To ensure that all other types of notifications are disabled, click on Turn off all Facebook Email Notifications
5. Save the changes made and exit

Cheers, BbugMy Admin