Back up and restore BlackBerry data on a Mac computer using BlackBerry Desktop Manage

Most of the data on your BlackBerry smartphone, including email messages, organizer data, fonts, saved searches, and browser bookmarks, can be backed up and restored using the BlackBerry Desktop Manager and your Mac computer.

Note: By default, backup files are saved on your Mac computer to /Users/<name>/Documents/BlackBerry Backups.

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Complete the following steps to back up BlackBerry smartphone data:

1. Connect your BlackBerry smartphone to your Mac computer.
2. In the Applications folder of the Mac computer, click BlackBerry Desktop Manager.
3. Click the Back Up icon at the top of the screen.
4. Perform one of the following actions:
   
   • To back up all data on the BlackBerry smartphone, click All data
   • To back up specific data, click Selected data and select the check box beside one or more databases
5. If necessary, perform the following actions:
   
   • To encrypt the data on the BlackBerry smartphone, select the Encrypt backup file check box
   • To back up on-board device memory, select the Back up on-board device memory check box
     
     Note: To perform this task on your BlackBerry smartphone, mass storage mode must be turned on.
6. Click Back Up.

Note: If you encrypted the data that was backed up, type a password when you are prompted.

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Complete the following steps to restore data to your BlackBerry smartphone:

Note: To perform this task on your BlackBerry smartphone, mass storage mode must be turned on.

Important: When data is restored to the BlackBerry smartphone, all files are deleted from the BlackBerry smartphone before the backup file is restored.

1. Connect your BlackBerry smartphone to your Mac computer.
2. In the Applications folder of the Mac computer, click BlackBerry Desktop Manager.
3. Click the Restore icon at the top of the screen.
4. Perform one of the following actions:
   
   • Select a backup file
     
     • To restore all data from the backup file, click Restore all data
     • To restore specific data from the backup file, click Restore selected data and select the check box beside one or more databases
   • To restore data from a backup file that is not listed, click Open Another Backup File. Navigate to the backup file and click Open
5. Click Restore.

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Complete the following steps to change the location of backup files on your Mac computer:

1. On your computer, in the Applications folder, click BlackBerry Desktop Manager.
2. On the BlackBerry Desktop Manager menu, click Preferences.
3. In the Backup Location section, click Change.
4. Type the new location.
5. Click OK.

Complete the following steps to schedule automatic backups:

1. Connect your BlackBerry smartphone to your Mac computer.
2. In the Applications folder of the Mac computer, click BlackBerry Desktop Manager.
3. Click Device Options.
4. Click the Backup tab.
5. Select the Automatically back up when device is connected check box.
6. In the drop-down list, click an interval.
7. Perform one of the following actions:
   
   • To back up all data during an automatic backup, select All device application data
   • To back up specific data during an automatic backup, select All device application data except
     
     • To exclude email messages, select the Messages check box
     • To exclude organizer data, select the Any information, such as your calendar or your contacts, configured to sync check box
8. Click OK.
   
   

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